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Privacy Policy

Last updated: January 2025

Privacy Policy Agreement

At GLAMHERE, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of information:

Personal Information You Provide:

  • Name
  • Date of Birth
  • Region and City
  • Bio/Description
  • Facebook and Instagram Profile URLs (optional)
  • Profile photos or content you upload
  • Service details (if you are a creator)

Content & Interaction Data:

  • Uploaded tutorials (images, videos, thumbnails)
  • Products linked to your content (image, category, price, description, URL)
  • Likes, comments, shares, saves, and reports
  • Messages exchanged within the app
  • Bookings and appointments (dates, services, prices)

Device and Usage Data:

  • Device type, model, and operating system
  • IP address
  • App usage behavior (e.g. pages visited, actions taken)
  • Crash reports and diagnostics

2. How We Use Your Information

We use the collected information to:

  • Create and maintain your user profile
  • Facilitate uploads, bookings, messaging, and other app features
  • Allow users to discover and interact with tutorials and creators
  • Provide customer support and respond to reports
  • Monitor and enhance app performance and user experience
  • Ensure community safety and enforce policies
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Service providers helping us operate and maintain the app
  • Legal authorities if required by law or to protect rights and safety
  • Other users (only your public profile and content, not private data)

When users report content, the reporter's identity will remain anonymous. Only the admin can see the username of the person who uploaded the reported content.

4. Your Rights and Choices

You can manage your data within the app by:

  • Editing or deleting your profile information
  • Uploading, editing, or removing your content
  • Managing availability, services, and bookings
  • Changing your password
  • Reporting content that violates our policies
  • Requesting data access or deletion by contacting us

5. Data Retention

We retain your information as long as your account is active or as needed to provide services, resolve disputes, comply with legal obligations, or enforce our agreements

6. Security of Your Data

We take appropriate security measures to protect your personal data. However, no electronic system is 100% secure. Please protect your account credentials and contact us if you suspect unauthorized activity.

7. Children’s Privacy

GLAMHERE is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or by other means. Continued use of the app after updates means you accept the changes.

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